Privacy policy

Privacy Policy

This policy explains how Hyper Express and related applications (the “Site” or “we”) collect, use, share and protect personal information we collect through this website or various channels.
(Hyper Express) created the site to connect users who need foods, groceries, or delivery services in general to be shipped or delivered by riders from restaurants or affiliated stores to the desired location. This Policy also applies to any mobile applications we develop for use with our Services on the Site, and references to this “Site” or “we”   Also aim to include these mobile applications.
 Please read below to learn more about our information policies.
 By using this site, you agree to these policies.

How is information collected
Information provided by the web browser

You must provide us with personal information such as your name, contact number, postal address and email id, and our application will also fetch your location information in order to provide you with the best service. Like many other websites, we may log information that your web browser routinely shares, such as browser type, browser language, software and hardware characteristics, the date and time of your visit, the web page you came from, your Internet Protocol address, the geographic location associated with that address, and the pages you visit. on this site and the time you spend on these pages. This will generally be anonymous data that we collect on an aggregate basis.
Personal information you provide

If you want to use our service, you must create an account on our website. To create your account, we will request personally identifiable information that can be used to contact or identify you, which may include your name, phone number, and email address.  We allow you to submit additional information that will be part of your profile. Other than the basic information we need to create your account, you will have to decide how much information you want to share as part of your profile. We encourage you to think carefully about the information you share and advise you to protect your identity and sensitive information. Of course, you can review and update your profile at any time.

Payment Information

To make an online payment to use our services, you are required to provide your bank account, mobile money service (MFS), debit card and credit card information to the Hyper Express platform.

How is information collected
Session and persistent cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or run more efficiently, and also to provide information to website owners. As is common on websites, we may use cookies and similar technology to track our users and the services they have chosen. We use “session” cookies. and "permanent". Session cookies are deleted after you leave our site and when you close your browser. We use the data collected with session cookies to enable certain features on our site, to help us understand how users interact with our site, and to monitor aggregate site usage and web traffic routing. We may allow business partners who provide services to our site to place cookies on your computer that help us analyze usage data. We do not allow these business partners to collect your personal information from our website except as may be necessary for the services they provide.

Web beacons

We may also use web beacons or similar technology to help us track the effectiveness of our communications.
Advertising cookies

We may use third parties, such as Google, to display advertisements about our website across the Internet. These third parties may use cookies to determine which advertisements may be relevant to your interests (for example, based on your last visit to our website), to limit the number of times you see an advertisement, and to measure the effectiveness of advertisements.

Google Analytics

We may also use Google Analytics or a similar service to collect statistical information about visitors to this website and how they use the website. This, too, is done on an anonymous basis. We will not attempt to associate anonymous data with your personally identifiable data. If you would like to learn more about Google Analytics, please click here.